Svarog – call center

Svarog (http://sourceforge.net/projects/svarog/) is an open source web based call contact center. It is a “real time” application that shows informations happening on a PBX. The only implementation till now is done for Asterix PBX using asterisk-java library (http://asterisk-java.org/). Actually it receives all the informations from the PBX and can send actions to it such as making a call, hangup or […]

JAIN SLEE or ESB + JBI + JCA ?

I was looking what SLEE (Service Logic Execution Environment) or in the java world JAIN SLEE could offer in a telephony world. I am working on an open source telephony application called Svarog (http://sourceforge.net/projects/svarog/) based on Asterisk PBX (http://www.asterisk.org/) and I wanted to see how I could improve it in a next step. Well, there is the SLEE specification and […]